That Kat Radio – Podcast 61 – April 14, 2014: Jim Cockrum Coaching with Bob Willey and Nathan Bailey and CLEER Amazon tool with Jordan Malik

Listen to That Kat Radio – Podcast 61 – April 14, 2014: Jim Cockrum Coaching with Bob Willey and Nathan Bailey and CLEER Amazon tool with Jordan Malik



In this episode of That Kat Radio, Kat speaks with Bob Willey and Nathan Bailey about Jim Cockrum Coaching and with Jordan Malik about his amazing new tool for eBay called CLEER. 


Before the show started, Kat was joined on the line by Nathan Bailey. Once the show began, they were both joined by Bob Willey, and they all three began to discuss Jim Cockrum Coaching.

Questions that were asked were:

  • What are your ecommerce histories, Nathan and Bob?
  • How did you connect with Jim Cockrum?
  • Does every ecommerce seller need a business coach?
  • How would a good coaching program improve my business?
  • What kind of programs are available through Jim Cockrum’s program and what costs are involved?

Nathan and Bob both have a lot of history in the world of ecommerce. They were both ecstatic to be asked to join Jim Cockrum as coaches for his program. Jim’s program began as a relatively small endeavor, then continued to gather steam. Today, there are thousands of people who can testify that Jim Cockrum has forever changed and improved their businesses. Jim employs Nathan and Bob as coaches who write articles for his blog, discuss strategies with clients and do personal coaching with Jim’s clients as well. These coaching strategies are excellent because they are tailored to your specific business. Not only do you get the expertise of your coach, you get the entire program at your disposal, including hundreds of pages worth of articles about how to sell, what to sell, how to price, etc. This information is invaluable and all available to Jim’s clients. There are several links below, but the main Jim Cockrum Coaching page can be found by clicking the link above.


After a commercial break, Kat was joined on the line by Jordan Malik to discuss his newest venture, the CLEER app. 

Questions that were asked were:

  • What is your ecommerce history like, Jordan?
  • What and where are you selling now?
  • Can you describe your newest eBay tool for us?
  • Where can our listeners get this tool?
  • How much does it cost?
  • Tell us about your new “Ask Jordan” podcast and how my listeners can be on it!

Jordan’s new program, CLEER, is a google chrome add on that is available in the chrome app store and helps you find completed eBay listings simply by clicking a few buttons! This can save an incredible amount of time when researching items you are interested in selling. All of us, at one point or another, have had to go to eBay, search for our item, then change our wording around, then change the parameters of the search to the “sold” listings or “completed” listings and we know how frustrating the process can be. Odds are, you’ve had to sort through all of the completed listings before even finding one that sold and how much it sold for. This was a great invention by Jordan and we can’t wait to find out what’s next! Tune in to his podcast to find out more about Jordan, or follow the links below!

If you would like to find out more about being coached by That Kat herself, go here:


Links from the show:

Kat ended this episode of That Kat Radio by telling the guests that she knows they’re busy entrepreneurs and she is devoted to bringing them new content each week that will make a big difference in their businesses. We will be back next week at 2 PM EST right here at with more eCommerce information and connections to help you define your success and achieve it!


Windows XP: Is Your Computer Still Safe?

Are you a seller who is still using Windows XP on your computer? If so, you need to take heed because your online activities may no longer be safe. Unfortunately, as of Tuesday, April 8, Microsoft officially quit supporting the Windows XP operating system. This means that since there will be no more security updates, your computer is wide open to computer hackers and they not only have free access to your computer, but to all your computer’s files as well.

Will your computer still operate if you continue to use Windows XP? Well, yes and no. My husband is scrambling because he has Windows XP and one of the websites that he uses for his business has stated that the website may no longer work properly without an update to at least Windows 7. I haven’t heard anything about eBay or Amazon acting strangely if you don’t update to Windows 7 or 8, but you should be aware that Microsoft is saying that XP users can expect to see a whole lot more viruses and issues that can’t be fixed by simply running an antivirus program. This could make you vulnerable to things like identity theft and a hacker could possibly have easier access to your PayPal or seller accounts.

That is why the computer experts are recommending that you upgrade to at least Windows 7. I use it and I can tell you that there really isn’t all the much difference between it and Windows XP. There are a few changes here and a few upgrades there from one to the next, but basically it all feels about the same. I haven’t had the privilege of playing with Windows 8 yet, but my understanding is that it’s designed for computers with touch-screen, so it not only operates very differently but also looks really different too.

Before you order a copy of Windows 7 or take the plunge and try Windows 8, keep in mind that you may need to upgrade your computer’s hardware before it will accept a more current version of Windows. In most cases, this means you either need to upgrade the RAM (Random Access Memory) or memory. To find out how much memory you have to have for your computer, you can read about it at the Microsoft website or the actual box the Windows 7 or Windows 8 product comes in, should have this information printed on it as well.

Finally, should you discover that you don’t have enough memory, you will basically have two choices. Upgrade your current system or purchase a new computer. Since I’m not computer expert and don’t claim to be, I would suggest talking to the store where you bought your computer or a local computer repair person. Depending on the age of your current computer, there might not be all that much difference in cost between upgrading your computer and buying a new one. Remember, if you have an online business, you can consider the new computer an office expense and take the tax credit. That might actually make all this updating of Windows stuff not such a bad thing….am I right?!







That Kat Radio – Podcast 60 -April 7, 2-14: Social Sandi

Listen to That Kat Radio – Podcast 60 – April 7,2014: Escape Hashtag Hell With Social Sandi


In this episode of That Kat Radio, Kat spoke with Sandi Garcia, or “Social Sandi” about how to escape hashtag hell.


Kat spoke with Sandi about her history in the social media world, as well as the history of hashtags and how to use them effectively. 

Some of the questions that were asked were:

  • Why are they called hashtags instead of pound tags or number tags?
  • What is a hashtag?
  • Are hashtags similar to keywords?
  • Are hashtags searchable?
  • What is the best way to use hashtags on each of the social media channels or platforms?
  • Can using hashtags effectively help your business?

Sandi began as on online seller and quickly graduated to a social media expert, from there, she began helping others with the social media aspect of their businesses. Sandi is referred to within the seller’s circles as “social sandi” because she has so much great knowledge of the  social media channels and how to use them best. Kat allowed the guests to ask any question of Sandi and the one who asked the best question (or the most, as was the case) won a free business consultation with Sandi! Trevor was very excited to have won and I’m sure his business will profit from it wonderfully! If you would like to find out more about Sandi or have your own business consultation, you can find her here


Links from the show:

Kat ended this episode of That Kat Radio by telling the guests that she knows they’re busy entrepreneurs and she is devoted to bringing them new content each week that will make a big difference in their businesses. We will be back next week at 2 PM EST right here at with more eCommerce information and connections to help you define your success and achieve it!

That Kat Radio – Podcast 58 – March 17, 2014: Barrington McIntosh & Charlene Anderson

Listen to That Kat Radio – Podcast 58 – March 17, 2014: Barrington McIntosh and Charlene Anderson


In this episode of That Kat Radio, Kat spoke with Barrington McIntosh about international Amazon selling and with Charlene Anderson about sourcing at trade shows.

First, kat spoke with Charlene Anderson (or “Char”) about sourcing inventory at trade shows. Questions that were asked were:

  • How many tradeshows are you planning on attending in 2014?
  • Isn’t it expensive to travel to a tradeshow?
  • How do you make it worthwhile to your business?
  • What kind of eBay/Amazon seller would benefit from attending Tradeshows?
  • How do I get started and choose a Tradeshow to attend?
  • What are your top 3 tips for Tradeshow sourcing?
  • What are your top 3 things to watch out for at tradeshows?
  • How can the audience connect with you and learn more?

 Charlene has been doing the trade show circuit for years now and is considered a pro. She has attended hundreds! Tradeshows can be beneficial to your business and offer countless sources of new inventory. She recommends wearing comfortable clothing and shoes, not deciding on anything until you have done your research and grabbing all the business cards you can!   After speaking to Charlene, Kat spoke to Barrington McIntosh about selling internationally with Amazon. Questions that were asked were:

  • How did you get started in eCommerce?
  • What were your goals when you started?
  • What was the biggest obstacle you had to overcome?
  • What and where are you selling now?
  • What else are you doing in your business besides selling products?
  • Where can the listeners connect with you online to learn more?

Barrington has the prestigious honor of having his business ranked in the top 25% of all Amazon businesses during the 2012 holiday season. He didn’t start out on top, but he earned his position by working hard and by doing what needed to be done. Barrington and Kat discussed how hard it can be to source in an area like Jamaica, where there are NO big box retail stores. Barrington discussed how looking in different places and online for different items can make all the difference. If you find enough specialty items that people want to have, you can truly own the market, as he does. You can find Barrington and learn more about his story at his website, After speaking to Barrington, we were in for a surprise guest! Kat got Scott Henshaw on the line to discuss the new KIOUIApps product, KIPhoenix!  Questions that were asked were:

  • where did the idea for Ki Phoenix come from?
  • How did you find out about Ki Phoenix and what is it doing for your business?
  • WHY is Ki Phoenix such a game changer?
  • How is business going for you and where can people find you?
  • what’s next for Kioui Apps?

Scott was approached by Jean-Charles to try out the new ap,KI Phoenix for his business. He said he has never used such an easy app! He loves the simplicity and efficiency of the design and will never go back to doing things manually again! Ki Phoenix is an application that keeps your products in stock and the listing up, even if you have run out of stock of an item. If you sell large quantities of items on eBay, this is the app for you! Every time you have to take down a listing, or a listing runs out of your quantity, you must end the listing and start it again when you get your inventory in. Doing this, you lose sales, as well as potential return customers! To find out more about the app, head over to KIOUI and check out KI Phoenix! Links from the show:


That Kat Radio Show-Podcast 57-March 10, 2014: Paul Cole and Kenric Russell

Listen to That Kat Radio – Podcast 57 – March 10, 2014: Paul Cole and Kenric Russell


In this episode of That Kat Radio, Kat speaks with Paul Cole of SellerEngine and Kenric Russell of eBay Mobile


First, Kat spoke with Paul Cole about repricing and the SellerEngine products.

Questions that were asked were:

  • What is repricing?
  • Is it something every seller should be doing?
  • What do you mean when you talk about intelligent repricing?
  • What is the best software to help a seller branch out into Amazon international sites?
  • Is there anything new with Profit Bandit?
  • Is there anything new with Seller Engine or  Sellery?

Kat discussed how long she had been a fan of Seller Engine software and how she uses their products daily. Kat and Paul began discussing repricing by showing the listeners exactly how important it was. They went on to discuss how intelligent repricing could save time and money for sellers by taking care of their inventory without any work on their part. Then, Kat and Paul went on to discuss some great things happening with the SellerEngine folks and their products, including some great new features that any seller would love to use. Paul thanked the listeners for being there.


After speaking with Paul, Kat was joined by Kenric Russell to discuss eBay mobile

Questions that were asked were:

  • why eBay is putting so much effort and money into developing the Mobile apps?
  • How can the eBay App help a seller when they are out and about sourcing their inventory?
  • Can you share a success story with us about an eBay Seller who has used the App to improve their business?
  • How can a seller learn more about the App and how to use it?
  • What can you tell us about the eBay Mobile BETA program?

Kat and Kenric discussed that eBay now has almost as many mobile users as it does regular users. They discussed the importance of the eBay mobile app and why eBay is spending lots of money trying to make the product better. Kenric talked about how helpful the app is when you’re out sourcing products and how to learn more about it. Kenric even shared with the listeners how to become part of the eBay mobile beta testing program. For more info on that, email him at and tell them what kind of smartphone you have.


Kat wrapped up the show by sincerely thanking her guests for coming and invited everyone to join Danni Ackerman at the More Fun Bigger Profits event in Las Vegas in May and at eBay Radio Party in June!


Links from the show:

That Kat Radio podcast notes – Podcast 54 – March 3, 2014: John Lawson and Brian Guidry

Listen to That Kat Radio – Podcast 54 – March 3, 2014: John Lawson and Remove the Background 


In this episode of That Kat Radio, Kat spoke with John Lawson of ColderIce and Brian Guidry of Remove the Background.


First, Kat spoke with John Lawson of ColderIce about his new book, KickAss Social Media.

Questions that were asked were:

  • Please share with us your journey from eCommerce Entrepreneur to Edutainer
  • Where and what do you sell now?
  • How did ICE Retailer get started?
  • You recently attended an event that you declared was “life changing.” Please tell us about the event.
  • What was the journey like to get where you are today?
  • What was your inspiration for the book?
  • How did you book come about?

Kat discussed John’s journey over the last decade or so and how fun it was watching him become the person he is today. They went on to speak about his new book, how it came about and what is in it. Kat declared that his new book was one that you needed to read slowly in order to fully digest all the great information contained within. John said that if the wonderful folks watching the show wanted to get an autographed copy of his book, they need to visit this page. John’s part of the show ended on a very positive note as he genuinely thanked Kat and her viewers for helping him achieve success. He said that without them backing him, he wouldn’t have come this far.


After speaking with John, Kat was joined by Danni Ackerman of the Danni App for a few moments to discuss her upcoming event and to offer them a chance to get $50 off of her event by visiting the page below.

To learn more about Danni’s event, head on over to

To receive $50 off your admission, visit this page.


After speaking with Danni, Kat was joined by Brian Guidry of Remove the Background to discuss his amazing product.

Questions that were asked were:

  • Please tell us about your company and how Remove the Background got started
  • How does this service benefit an eBay and/or Amazon seller?
  • How much does this service cost and is there a free trial?
  • How can I find out more about the service?
  • What else should I know about RTB?

Kat discussed the fact that she had tried the Remove the Background service and was super impressed with how clear they made the pictures come out. Brian’s product offers a special service for eBay and Amazon sellers. They can clear your photos and re-size them to your seller platform’s exact specifications. The cost is approximately $1.40 per picture and they can do thousands of pictures in one sitting. Talk about a remarkable product. There is also a free trial that doesn’t require a credit card! To use the service, simply head over to Remove the!


Kat wrapped up the show by talking about the ecommerce events coming up. She is in charge of the Seabay cruise and is very excited about it. She is also delighted to be taking part in the More Fun Bigger Profits conference this year. Also, they have opened up registration for the eBay Radio Party in March!


Links from the show:

To re-price or not to re-price…that is the NEW question.

Amazon has been making some great announcements lately. The best announcement so far was the one made last week. They are releasing a new API for sellers. For those of you who aren’t sure what an API is, (like me until my That Kat Radio show this week) it is an Application Program Interface, basically a program or set of tools that allows two programs to talk to each other and share information. This API is called the Subscriptions API and it has huge potential for Amazon sellers who love to re-price their items based on the current market value. Normally, when you want to see if an item’s price has increased or decreased, you have to login to your account and check the “price match” feature, or search for the item within the site. With this new API, you will be able to get notifications when an item’s price rises or falls.


This new policy is one of my new favorites because Amazon has been working with my good friend Paul Cole over at SellerEngine Software to perfect the API for months before it was released. The Seller Engine team has an app called Sellery, which helps you set automated price changes, helps your global selling program and re-prices your listings for you around the clock based on the strategies you have chosen. I love all SellerEngine software. I have to admit, I’m pretty partial to their Profit Bandit app, but I may have to take a much deeper look into Sellery now that this API has come onto the market. Congratulations to Paul, the wonderful folks over at SellerEngine and to Amazon, for once again making our hectic lives just a little bit simpler!


So, are you a re-pricer? Do you believe in adjusting your prices to the market value of an item or do you simply leave your prices where they are, hoping the market will adjust to you? No matter which side of this debate you’re one, you owe it to yourself to head on over and check out both the announcement and the software to see if it’s something that’s up your alley. It’s always best to be informed. With that, I wish you all a great day in this busy world of ecommerce!

How can Shipstation Help Your Amazon Business?

If you are one of the few people who hasn’t heard about Shipstation, then sit down and let me tell you all about them because this cloud-based shipping solution can save you a lot of time, money and trouble, especially if you sell a bunch of different items on a lot of different websites.

kat4Shipstation debuted in October of 2011. It was initially created with the purpose of helping sellers with small to medium sized businesses, specifically those who sell products across multiple sells channels. Shipstation knew that a lot of people were looking for ways to make extra money on the Internet and wanted to sell products online, but they didn’t have the time, money, or knowledge to handle everything on their own. Shipstation helped change that.

So, how does it work? Well, Shipstation imports orders from everywhere online that you sell and then assists you in creating batch labels for shipping. It communicates with your customer telling them that the item has shipped and also sends the tracking information to the marketplace that the order came from. Simply put — it takes all the information about everything that you sell and puts it into one place where you can keep up with it.


One of the things I really love about Shipstation is that since it imports your orders it eliminates you having to sign into each site to print out your postage. In fact, it lets you do batches of shipping labels and you can do up to 500 at a time. It will also do this in as little as 85 seconds! Shipstation has Shipping Presets, Product Profiles, and Default Shipping Settings. If you are a volume seller, it can save hours off your processing and shipping times.

But wait! There’s more! Now, comes the exciting part that I think you are really going to like. In January, Shipstation began offerings direct integration with Fulfillment by Amazon (FBA). That’s right! Shipstation now imports the order information, transmits it to Amazon, then waits to hear from Amazon that the order has been fulfilled. Once this occurs, it not only lets you know that Amazon has completed the order, but it communicates the information to your buyer as well. As Shipstation says, it’s almost as if you shipped the item, but without all those time-consuming manual steps.

Stay tuned to That Kat Radio for an upcoming interview with the owner of ShipStation, Curtis Mitchell, which will concentrate on the Amazon FBA integration!





Outright Users – Duplicate PayPal Fees!

outright logo I am a huge supporter of as a benefit to the eBay and Amazon sellers I know. I just filed sales tax for 11 states tonight and without their reports I don’t’ want to think about how long it would have taken.

I just wanted to update my readers about an issue they have been dealing with lately. I do wish other websites I do business with would follow this method when they find a ‘glitch.’ sigh . .

On June 14th the glitch was discovered and a message posted within hours. Not only was it posted on the announcement page but it also showed up at the top of your eBay application page when you logged in.  Short and simple message.

We are aware of the duplicated and uncategorized PayPal Fees issue and are working to resolve it as soon as possible. 


On June 27th an update was posted to let us all know what was going on and keep us in the know. Love this!

You may have noticed that many of your PayPal Fees imported on or after June 13, 2012 have been duplicated in Outright and categorized as “Uncategorized.”  Here is an update and what you can expect.

We have fixed this problem for new transactions.  As of June 27 at 10:00am PST, PayPal data will not contain duplicate fee transactions.

We are now working on a fix that will retroactively correct the transactions that imported from June 13-27th.

There is no need for you to make any changes to transactions that came in as duplicates during this time period.  If you have deleted or hidden the duplicates, that’s okay. You don’t need to do anything else.  As soon as this fix is ready, we will notify you.

We apologize for the inconvenience this has caused.  Thank you for your continued patience and support while we work through and resolve this issue.


Again on July 2 came another update ad finally today on the 14th of July a complete step-by-step solution to remove the duplicate fees. Now THIS, IMO, is the way to handle the glitches that are inevitably going to happen with tech sites.

If you’ve been affected, please go to the solutions page and make it work.